Wednesday, December 8, 2021
Conference Updates

Conference information is on its own page

Click the "Conference Information" link 

near the top of the blue column to your left.

2021 COCM Board

Jeffrey, Don, Stephen, Matt,Tim, Jim, Jesse, Tony

The COCM Conference Information Page contains 

information such as 

2021 Fall Conference Registration

Upcoming Conference Information

Education Agendas

Available Conference Handouts 

and 

Certificates of Attendance

Memeber questionaire

Membership Information

COCM Membership 

 COCM Logo

All COCM events require a current year membership to participate.

A separate form shall be submitted for each member every year, please print the completed form and submit it as per the instructions on the form.

COCM Membership is $45.

2021 COCM Membership Form

2021 Board Nomination

2021 Code Official Nomination

2021 Education Scholarship Application

2021 Honorary Membership Nomination Application

2021 Membership List as of 9/15/2021

The above list does not include unpaid members.

Vendor Registration Form

COCM Mailing Address and Contact Information


COCM

PO Box 71913

Madison Heights, MI 48071

Email: cocm1@yahoo.com

Ph: 989.837.3388

 

Stay Tuned In

July 2021

In June 2021, the Bureau of Construction Codes (BCC) sent out an eleven-question customer-focused survey to over 100,000 of our licensees and stakeholders. The goal of this survey was to get feedback to better meet our customers’ needs and to identify where we can work to improve our services. BCC received over 1,200 responses to the survey questions, below is a summary of the results.

To start the survey, we wanted to know who our customers most interact with when they communicate with BCC. A vast majority of respondents said they interact with our Building and Electrical Sections the most.

Approximately 48% of our respondents had communicated with the Bureau in some manner in the past year. Of those who said they had been in contact, over 52% of respondents indicated their issue had been handled satisfactorily.

Next, we asked, “Have there been major obstacles or impediments in our processes that have impacted your ability to complete your business with BCC?” A vast majority of respondents, 72% of people, answered no, there have not been major obstacles or impediments in the Bureau’s processes. Those customers who felt as though there were obstacles or impediments listed things such as:

  •  The need to improve customer service,
  •  Better or easier web navigation, and
  •  Improving staff response times.

Focusing on the area within BCC that respondents interacted with the most, we wanted to know how we could improve our customer’s experience when working with the Bureau. Replies included themes such as:

  •  Speeding up staff response times to customers,
  •  Improving communication with customers, and
  •  Improving the technology systems.

We then wanted to know if our customers were experiencing difficulties using our website or online systems, such as Accela, JOL, or CE Broker. Over 55% of the respondents said no, they had not experienced difficulties using these systems. Those who said they had experienced difficulties cited some systems at BCC being nonuser-friendly, specifically:

  •  The system is hard to navigate.
  •  The system is hard to search.
  •  The navigation tools are not intuitive.
  •  Password resetting is difficult.

Over 60% of respondents did find the information included on BCC’s website to be helpful and useful. When asked for suggestions on how to improve the website, customers indicated they would like to see the website become more streamlined, more simplistic, and easier to navigate.

Next, we asked how many have read BCC’s quarterly newsletter, the Trades Connection.  While only about 23% of respondents said they had read the publication, those who had read it said they did find the content helpful and useful. They also indicated the desire to see more information on code updates in the newsletter.

For those customers who have a license through the Bureau, we wished to know how many people had utilized the services of our third-party testing agency, PSI. A majority of those responding, over 68%, said they had not used PSI. Of the 32% who have used PSI, a majority indicated their experience was positive.

Finally, we wanted to know if there was anything else that our customers wanted to share or add. Many of the respondents said they had nothing else to add. While others reiterated the desire for easier website or system navigation and improving different aspects of our customer service, including continuing to increase the communication with licensees and stakeholders.

Thank you to all who took the time to fill out our survey and provide valuable feedback.  Your contributions will help us improve your customer service experience.

 

Keith E. Lambert, PS, Director

Bureau of Construction Codes

Licensing and Regulatory Affairs

www.michigan.gov/bcc

-State Construction Code Commission (SCCC)

MCL 125.1510(1) requires these applications to be on a form prescribed by the commission.  The Department of Licensing and Regulatory Affairs (LARA) highly encourages the SCCC to prescribe these forms, and the SCCC acknowledges assistance from the Bureau of Construction Codes and input from interested stakeholders such as yourselves is necessary in accomplishing this task.

Bureau of Construction Codes/Administrative Services Division, P.O. Box 30254, Lansing, MI 48909. 

Electronic submittals must be addressed to: LARA-BCC-Boards-Commissions@michigan.gov \

All submissions will be presented to the SCCC at their next regularly scheduled meeting.

 Input is greatly appreciated.


Update your subscriptions, modify your password or email address, or stop subscriptions at any time on your Subscriber Preferences Page. You will need to use your email address to log in. If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com.

This service is provided to you at no charge by Michigan Department of Licensing and Regulatory Affairs.

 

2021 February ICC Chapter Update

MADCAD

MADCAD Information

Those who may be interested in information regarding MADCAD are encouraged to talk to your local or regional Code Official Organizations for more information.  MADCAD is an online source for the Essential Referenced Standards Library.  Access to many of the required essential standards can be obtained through MADCAD for a fraction of the cost to buy the books and create a physical library in your jurisdiction.  COCM is working cooperatively with local and regional Code Official Organizations to bring this information to the attention of the COCM Membership. If your local chapter organization has not looked at MADCAD, they should contact the one of the organizations below for more information. For more details and information about MADCAD, use ICCSAFE.ORG for locating your local Chapters.

www.MADCAD.com/michigan

Below are past known Member associations that host a MadCad Library

 

 

 

Lake Michigan Chapter ICC

Membership application & Madcad application required.

Please E-mail President Hanson:  hansont@plainfieldmi.org

 

Northern Michigan Code Officials Association

NMCOA membership of at least one jurisdiction representative is required to participate in 

the NMCOA MADCAD Subscription. 

More information can be found under the MADCAD Tab at www.nmcoa.org 

or by emailing nmcoa75@gmail.com.

Membership in NMCOA is required to participate in the MADCAD subscription program

Cost of membership is $100.00 and includes 9 continuing educational opportunities 

at NMCOA monthly meetings. 

Renewal information for MADCAD is sent out in January to serve as a reminder to participating jurisdictions. 

Renewal information for NMCOA membership is sent out in yearly in December to participating members. 

 

Michigan Chapters

Members of any association that offer MadCad, we want to know about you.
 

 

Act 54 Instructors Scholarships

Notice to Act 407 Instructors!

COCM financial aid is available 

to instructors for 

State Act 407 approval

or renewal of existing programs.

Click on the link in the left

side column for more details.

ICC Classes
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Upcoming Conferences

 

Upcoming Conferences

2022 Spring Conference

Double Tree - Bay City

May 2022

 

2022 Fall Conference

Shanty Creek

September 2022

 

2023 Spring Conference

The H Hotel - Midland

May 8-10 2023

 

2023 Fall Conference

Shanty Creek

Sept. 25-29, 2023

 

 

Watch the website for updates...

 

 

 

 

 
 
 
Employment Opportunities

Click the following for

Employment Opportunities

that COCM has been

made aware of......

COCM Board of Directors

 2020/2021 COCM Board of Directors

"click here" for Board Contact Information

email - cocm1@yahoo.com  phone 517-816-8268
 

 President - Steven Sheldon

Vice President - Matt Leach

Secretary - Stephen Taglauer

Treasurer - Donald Gilmet

1st Director - Jeff Bowdell

2nd Director -  Tim Berger

3rd Director -  Jim Albus

4th Director -  Jesse Harrington